Todd Tool Policies
Returns Policy
To expedite your request for return, please follow these few simple steps:
- Call 978-356-0097 or 800-462-3026 for a Return Material Authorization (RMA).
- Be sure to include a copy of the RMA Acknowledgement that was faxed or
emailed to you in your return shipment. Returns will not be accepted unless
accompanied by this form.
- All returns must be in their original packaging and delivered or shipped to Todd
Tool & Abrasive Systems within 30 days of receipt.
- All returned goods must be shipped prepaid and may be subject to applicable
manufacturer’s restocking charges.
- Claims for discrepancies in shipments must be made within 10 days of receipt of
material or they will not be accepted.
- Materials returned after 30 days from date of shipment will not be accepted.
- Altered standards and specials cannot be returned.